All return claims of any kind must be returned to Ballistic Performance Components within (10) ten days of receipt of merchandise. If the claim is due to damage or shortage, you must keep the package and packaging for the carrier (UPS or Fed Ex) to inspect. If we do not receive the items in the allotted time period, your package will be refused.

Once you have received a Return Authorization number, complete the Return Authorization Form and secure it to the outside of box. If the Return Authorization Form, with a valid Return Authorization number, is not on the outside of the box, it will be refused and returned to you. Each item must be returned in it’s new, original, unused, unworn, undamaged condition with no marks on the original packaging, and with all tags, labels, documentation and protective covers intact. Damaged packaging may void your return and the item will be shipped back to you at your cost.

All returns are subject to inspection for damage, misuse, or improper packaging. It is the sole discretion of Ballistic Performance Components to either provide replacement, issue a credit, or return the item to you.

In the event of a damaged or defective item Ballistic Performance Components must be notified within (3) three days of your receipt of the item. Damaged return claims must be returned to Ballistic Performance Components within (10) ten days of receipt of merchandise. Please include a brief but accurate description of the damage to the item. Damaged items may only be exchanged for the exact item without exception. Returns may be subject to a 25% restock fee.

If you ordered the wrong item exchanges are welcome. Shipping charges back to us will be the customer's responsibility.

NO RETURNS OF ANY KIND ARE ALLOWED ON PARTS UNDER $10.00.

Backordered items maybe canceled without penalty.

All returns will be shipped back to the customer regular ground regardless of how the initial order was shipped.

When returning your items please include a copy of the original sales invoice that was packaged with your parts.